Helping Harrods Hire Fast for a High-Stakes Transformation Program
Harrods, one of the world’s most iconic luxury retailers, partnered with BoundlessHR in early 2024 to support a major internal system transformation. The initiative required rapid recruitment of three senior leaders across Finance, Supply Chain, and Merchandising — all critical to the program’s success.
Challenges Faced
- Compressed hiring timeline due to an accelerated program schedule
- Need for leaders with both subject matter expertise and transformation experience
- Managing cross-functional stakeholder expectations while ensuring cultural alignment
Our Approach
BoundlessHR worked directly with Harrods’ program leadership to deeply understand the scope and urgency of each role. With our experience in senior recruitment and transformation-focused hiring, we identified a pool of qualified candidates who brought both domain expertise and a track record of leading change. Cultural fit was a key priority, and we tailored our sourcing and screening to reflect Harrods’ standards. Despite evolving timelines, we remained agile throughout, ensuring transparent communication and seamless coordination with multiple stakeholders.
Results:
- Delivered shortlists for all three roles within seven days
- Successfully placed senior talent in Finance, Supply Chain, and Merchandising
- All hires contributed to strategic workstreams from day one
- Enabled Harrods to kick off the transformation program without delay