5,100+ Roles Filled for Maggiano’s Little Italy
Maggiano’s Little Italy is a renowned restaurant chain in the U.S. with over 5,000 employees. Known for operating at scale, their talent acquisition team needed a smarter way to manage high-volume recruitment without sacrificing candidate experience or internal efficiency.
Challenges Faced
- Difficulty engaging and converting a large volume of applicants across multiple locations
- Time-consuming pre-screening and interview scheduling tasks
- Limited internal bandwidth to manually manage application flow
Our Approach
BoundlessHR partnered with Maggiano’s to implement an AI-supported hiring strategy tailored for scale. Using conversational automation and mobile-first engagement, we captured candidate interest across web and mobile platforms. Our system prescreened applicants based on job requirements and allowed candidates to self-schedule interviews, significantly reducing manual effort for the internal TA team. The hiring process was streamlined end-to-end while ensuring a responsive, user-friendly experience for every candidate.
Results:
- 21,000+ candidates engaged through mobile and web
- 17,000+ interviews self-scheduled via automated workflows
- 5,100+ hires made across locations, with minimal recruiter intervention
- Drastically reduced time-to-interview and improved candidate show-up rates