5,100+ Roles Filled for Maggiano’s Little Italy
Maggiano’s Little Italy is a renowned U.S. restaurant chain with over 5,000 employees. Known for its large-scale operations, their talent acquisition team faced the challenge of managing high-volume recruitment while maintaining a positive candidate experience and internal efficiency. With a growing need for skilled workers across multiple locations, they required a smarter, more efficient way to streamline the recruitment process, ensuring both quality hires and a seamless experience for applicants and internal teams
Challenges Faced
- Engaging and converting a large volume of applicants across multiple locations with diverse skill sets.
- Managing a high volume of applications, which led to time-consuming pre-screening and interview scheduling tasks.
- Limited internal bandwidth to handle the application flow manually, causing delays and inefficiencies.
Our Approach
BoundlessHR partnered with Maggiano’s to implement an AI-supported hiring strategy designed for scalability and efficiency. Using conversational automation and mobile-first engagement, we captured candidate interest across web and mobile platforms, enabling a broader and more accessible reach. Our system pre-screened applicants based on job requirements and allowed candidates to self-schedule interviews, significantly reducing manual effort for the internal TA team. By automating key tasks, we also accelerated the overall process, allowing faster decision-making. The hiring process was streamlined from start to finish, ensuring a responsive, seamless, and user-friendly experience for every candidate.
Results:
- 21,000+ candidates engaged through mobile and web
- 17,000+ interviews self-scheduled via automated workflows
- 5,100+ hires made across locations, with minimal recruiter intervention
- Drastically reduced time-to-interview and improved candidate show-up rates